In today’s episode, I share with you six of the qualities of a successful virtual assistant.
Again this week we are thrilled to have Katie Hornor and the Get Out of the Boat Virtual Retreat as our sponsors.
Find it at http://getoutoftheboat.com
If your clients have more work and more money then YOU will have more work and more money.
I read this recently in a blog post and it got me started thinking. It is also where my idea for this episode came from.
Your goal as a VA should be that your clients have more work and more money and that they are successful. We as VAs need to put in our all to ensure our clients’ success.
I came up with a list of 6 qualities that I feel are important for a Virtual Assistant to have in order to have a successful Virtual Assistant business.
- Be tech-savvy. This is so important in our job especially because we work remotely. You don’t have to be a tech expert but have at least knowledge of how to work on the internet, send and receive an email, and use messaging apps. The more tech-savvy you are, the more services you will be able to offer clients.
- Be disciplined. This is probably the greatest need/trait/quality you will need to ensure your success as a virtual assistant. You will be spending a lot of time alone and will, more than likely, only be working remotely. You have to be disciplined to be able to set a schedule or routine and stick with it so that you are successful. There are more distractions than people realize when they are just starting their VA business.
- Be reliable. A client should never have to be chasing after you trying to find out what the status is of the work you are doing for them. Be professional. Follow up with statuses often and reply to emails or messages as they are sent.
- Have good communication skills. It is so important to be clear and concise in your communication with your clients or potential clients. Be as detailed as possible when you are sending emails or messages. If you need to, ask for deadlines or what they need for you to work on.
- Be resourceful. Let’s just use this as an example, your client is using a new service and they can’t quite figure out how to get it to do what they are looking for. Somehow or another you learned of their troubles. Instead of thinking, oh well that’s their problem, troubleshoot it for them. All you have to do is look at the service and see if you can figure out how to do what they are looking for. If you can’t seem to figure it out, give the help desk a quick call. Be willing to go the extra mile and be resourceful enough to do what your client needs you to do, even if they don’t ask. Be a problem solver. Not only will it help your client out but it will impress them. They will feel like they are able to rely on you.
- Be flexible. Things are always changing. Many times your client’s needs may change. When this happens, being flexible will make it easier for you to adjust and adapt to keep on going. (Just think of it like Dori… just keep swimming, just keep swimming)
Over time during your journey, you may notice more qualities to add to this list. These are 6 of the big ones that I have noticed so far, during the past 12+ years.
I hope that this episode has been helpful and insightful.
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