In this week’s episode, I address why excellent customer service is essential, especially in a Virtual Assistant business. Just like any other business treating your customers well is important. Not only do I tell you WHY this is the case, but I also cover several ways that you can be sure that your customer service is top-notch in your business.
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Here are the five reasons why excellent customer service is essential:
#1 – You want happy clients.
#2 – Happy clients refer others.
#3 – Clients are willing to pay more for better service.
#4 – Customer services gives you a competitive advantage.
#5 – Happy clients remain loyal.
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